Cancellation policy

Multi New Trends Online Shopping | Multi New Trends Ecommerce Cancellation Policy

This Cancellation Policy explains your right to cancel your order on the Multi New Trends online shopping platform (the "Platform").

1. Order Cancellation

You may generally cancel your order at any time before it ships. To cancel your order, please contact us by [phone number] or email us at cancel@multinewtrends. We will process your cancellation request as soon as possible and confirm the cancellation via email.

2. Exceptions to Cancellation

There are some exceptions to our cancellation policy. You may not be able to cancel your order if:

  • The order has already shipped.
  • The product is a custom-made or perishable item.
  • The cancellation violates the terms of a specific product listing.

3. Order Cancellation After Shipment

If your order has already shipped, you may still be able to return the product according to our Return Policy (see below).

4. Return Policy

You may return most new, unopened items sold on the Platform within [number] days of delivery for a full refund. You will be responsible for the cost of return shipping.

For more information on our return policy, please see our Return Policy page.

5. Refunds

Once we receive and inspect your returned item, we will issue a refund to your original payment method within 6 business days.

6. Contact Us

If you have any questions about this Cancellation Policy, please contact us at  +91 99921 25566 or email us at cancel@multinewtrends.