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Refund Policy
Thank you for shopping at Multi New Trends.
1. General Policy
1.1. We strive to ensure you are satisfied with every purchase from Multi New Trends. However, if you are not entirely satisfied with your purchase, we're here to help.
2. Eligibility for Refund
2.1. To be eligible for a refund, please ensure:
- The product/service is unused and in the same condition that you received it.
- It must also be in the original packaging.
2.2. Several types of goods and services are exempt from being refunded, such as downloadable software products or personalized items.
3. Refund Process
3.1. Refunds are processed within 5-7 working days after the return is approved.
3.2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3.3. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
4. Late or Missing Refunds
4.1. If you haven’t received a refund yet, first check your bank account again.
4.2. Then contact your credit card company, it may take some time before your refund is officially posted.
4.3. If you’ve done all of this and you still have not received your refund yet, please contact us at +91 99921 25566.
5. Contact Us
5.1. If you have any questions about our Refund Policy, please contact us at +91 99921 25566.
